Sitecore Managed Cloud | Sitecore Services

What is Sitecore Managed Cloud?

Sitecore Managed Cloud is an end-to-end hosting service provided directly by Sitecore that enables customers to deploy the following Sitecore systems on Microsoft Azure:

  • Sitecore Experience Manager (XM)
  • Sitecore Experience Platform (XP)
  • Sitecore Experience Commerce (XC)

When you move to Sitecore Managed Cloud Sitecore takes responsibility for hosting, monitoring and managing your Sitecore infrastructure.

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What’s Included in Sitecore Managed Cloud

These are the Critical Services Provided with Sitecore Managed Cloud:

  • 99.9 % Availability SLA
  • 24 x 7 x 365 Support access
  • 30 to 60 minute Incident response time
  • Security compliance ISO, SOC2, PCI
  • Elastic scaling assistance
  • Managed PaaS or Docker Containers with Kubernetes infrastructure with WAF, Front Door, SOLR, CDN support
  • Disaster recovery solutions available
  • Configurable back-ups
  • Advanced infrastructure monitoring
  • Dedicated customer success manager

What are the Benefits?

Sitecore Managed Cloud provides a lot of services for your Sitecore implementation, but what does that mean for you and your business day-to-day?

Scale & Peace of Mind

With Sitecore handling site uptime, automatic infrastructure scaling, comprehensive 24/7 monitoring and expert support for deployments you’ll have confidence that your implementations will be online, scalable and reliable at all times.

Faster Time to Market & Focus on Business Results

You can deploy new Sitecore infrastructure anywhere around the globe in 30 minutes or less, making it far quicker and easier to respond to new business conditions or opportunities. Additionally, with Sitecore handling the details of management and deployment your teams can focus on delivering results without getting bogged down in handling Sitecore infrastructure details.

More Flexibility

As your business grows so will your Sitecore infrastructure without worries that you’ll outgrow your current environment and Pay-as-you-go metering allows you to optimize your budget and eliminates capital infrastructure costs. Whenever your business needs infrastructure resources they’ll be available and ready for you.

Where Cylogy Can Help

Well, with a huge list of benefits that Sitecore Managed Cloud provides, where can a Sitecore Partner like Cylogy provide value for you? Let’s break things down by function:


Sitecore Managed Cloud covers the vast majority of infrastructure details, but there’s a number of areas where our expertise can help.

  • Planning for resource sizing and infrastructure options
  • Detailed network and firewall security planning and configuration
  • Configuration and connectivity to 3rd party services
  • SSL, domain and backup configration and support
  • Planning and assistance with Sitecore version upgrades

Design & Implementation

Again, Sitecore covers most of the basics, but Cylogy can help with the details of customization, optimization and performance at the application level. Here’s where we can help:

  • Design, configuration, or customization of Sitecore solutions
  • Upgrade planning
  • Performance optimization
  • Application monitoring
  • Application optimization


For Sitecore products, Sitecore Managed Cloud covers your support needs, but it’s a rare implementation that consists solely of Sitecore products end-to-end. Any 3rd party integrations and systems outside of the Sitecore core product set may need support and monitoring as well.

Customer Success Stories

Corporate Site Rapid Build & Launch

A modern, attractive website developed and launched in weeks using WordPress.

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Corporate Maintenance & Optimization

Full IT support including comprehensive digital optimization spanning performance, reliability, monitoring and monthly site health audits.

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Coalesse Brand Launch

Discover how Cylogy partners with design agencies to integrate fresh designs with powerful CMS platforms.

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Spare the Air Website Redesign

Spare the Air’s website redesign, features a clean, contemporary, highly engaging, and fun design that is  built to reflect the needs of all site visitors. Discover how we optimized the user experience!

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Rabobank Content Personalization

Rabobank wanted their visitors to have a seamless customer experience. Discover how personalization was achieved through dynamic content displays based on zip code.

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A Modern Support Portal

Discover how Cylogy modernized Sabre’s digital workplace.

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